Travel bags limited warranty

We are committed to delivering high-quality, well-crafted travel bags designed for everyday use and reliable performance. This limited warranty covers manufacturing defects in materials and workmanship only, under normal use and conditions.

Warranty Coverage Period

All travel bags, including duffels, backpacks, weekenders, and crossbody bags, are covered by a 12-month limited warranty from the original date of purchase.

What This Warranty Covers

This warranty applies exclusively to:

• Defects in materials

• Defects in workmanship

If a qualifying defect is confirmed during the warranty period, we will, at our discretion, repair or replace the product with the same or a comparable item.

What This Warranty Does Not Cover

This warranty does not cover:

• Normal wear and tear, including but not limited to fabric abrasion, color fading, or cosmetic changes over time

• Damage caused by misuse, abuse, accidents, improper care, or alterations

• Damage caused by third parties or external forces

• Repairs or modifications performed by unauthorized personnel

• Shipping or handling costs related to warranty claims

Eligibility

This warranty is valid only for the original purchaser or gift recipient and requires proof of purchase.

Claim Process

To submit a warranty claim, please provide:

• Clear photos or a short video showing the issue

• A brief description of the defect

• Proof of purchase

Claims are typically reviewed and resolved within 7 business days after all required information is received.

Legal Rights

This limited warranty gives you specific legal rights. You may also have additional rights that vary by state or jurisdiction.

Contact Information

For warranty claims or assistance, please visit www.naftaliinc.com or contact us at cs@naftaliinc.com.